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Automation Anywhere

Automation Anywhere

Overview

What is Automation Anywhere?

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

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Recent Reviews

TrustRadius Insights

Automation Anywhere has been widely adopted by businesses across various industries to streamline their operations and improve efficiency. …
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Automation Anywhere Review

10 out of 10
January 24, 2022
We are using Automation Anyware for automating repetitive business processes which are having standard input-output but take a lot of …
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Good but not great

7 out of 10
April 09, 2021
Incentivized
We considered Automation Anywhere for use across the enterprise as a way to reduce manual work and automate repetitive actions using the …
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Happy Bot!

7 out of 10
November 24, 2020
Incentivized
Automation Anywhere is one of the best RPA softwares available worldwide. I've helped several customers achieve better quality work in …
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Automation Anywhere Review

8 out of 10
March 04, 2020
Automation Anywhere is a Robotic Process Automation tool or software, which is used to automate the overall process of the organization, …
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intelligent automation

9 out of 10
December 17, 2019
Incentivized
Automation Anywhere is being used mainly to automate repetitive processes like approving bills in finance and accounting departments.
It is …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Cloud-Only Starter Pack

$750

Cloud
per month

Advanced Pack (Cloud or On-Premises)

Contact for quote

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

RPA-AUTOMATION ANYWHERE TRAINING DEMO: proton.consulting@gmail.com, 91-8074801131 & 91-40-67172352

YouTube

Pattern Based Data Extraction | Recorder Package | While Loop - Automation Anywhere A2019 #21

YouTube

Automation Anywhere Tutorial 28 - Real Time Project - Part 1 | Automation Anywhere Example | Demo

YouTube

1.3 Excel Automation in Automation Anywhere

YouTube

How to Build Your First Bot in Automation Anywhere Enterprise A2019

YouTube

Automation Anywhere tutorial 03 - Create First Project | Automation Anywhere Demo | TaskBot

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Product Details

What is Automation Anywhere?

Automation Anywhere Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of Automation Anywhere are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(206)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Automation Anywhere has been widely adopted by businesses across various industries to streamline their operations and improve efficiency. Users in the healthcare industry have utilized this software to verify data entered by nurses during visits, resulting in improved accuracy and efficiency. In addition, Automation Anywhere has proven to be a valuable tool for users in departments such as sales, marketing, and finance, enabling them to effectively carry out repetitive tasks. The software is also highly sought after for data extraction in machine learning projects, including parsing, chatbot development, and job extraction from multiple job boards for recruitment purposes. Customers globally have successfully implemented Automation Anywhere to address complex challenges within their operations teams, leading to significant time reduction and improved efficiency. With Automation Anywhere, businesses can create automations for tasks such as reading and sending emails, product registration and transfer, and data analysis.

One of the key advantages of Automation Anywhere is its versatility in automating various processes, ranging from web/desktop/Citrix automation to database-related tasks. It has been effectively employed for ticketing automation in Salesforce as well as payroll processes. Recognized as one of the best RPA software options worldwide, Automation Anywhere provides customers with high-quality work in less time. The software offers a visually appealing interface that is easy to understand and follow, enhancing the user experience. Customers praise the support team from Automation Anywhere for their expertise and responsiveness. The platform's forum also proves to be a valuable resource for issue tracking and connecting with other users. Businesses across industries utilize Automation Anywhere to automate administrative processes, further improving efficiency and cognitive capabilities.

By leveraging Automation Anywhere's capabilities, organizations are able to automate repetitive tasks, resulting in cost savings, increased efficiency, and the elimination of manual labor. This software addresses a wide range of business problems such as document processing, data management, and workflow automation. Moreover, it has been extensively used for regression runs alongside production runs, significantly reducing automation and regression time. Finance and accounting teams have found Automation Anywhere particularly beneficial for automating low-value tasks, enabling them to focus on higher value creation. The software is compatible with various technologies, including Java-based, HTML, and standard technologies. It provides an end-to-end solution for automating business processes and managing bots effectively. This has made Automation Anywhere a key tool in both operations and technology departments, automating mundane and rule-based tasks in various industries.

Mobile accessibility is another advantage of Automation Anywhere, allowing users to stay connected with their teams anytime and from anywhere in the world. Users have praised Automation Anywhere for providing a seamless mobile application that keeps them connected with their teams, promoting collaboration and productivity even when they are on the go. Overall, the use cases of Automation Anywhere span across multiple industries and departments, addressing a wide array of challenges. From verifying data in healthcare to automating repetitive tasks in sales, marketing, finance, and beyond, this software has proven to be a valuable tool for improving accuracy, efficiency, and overall operational effectiveness. With its user-friendly interface and strong customer support, Automation Anywhere continues to be a trusted solution for businesses seeking to streamline their processes and drive productivity.

Powerful and Scalable Software: Users find Automation Anywhere to be a powerful and scalable software that simplifies the automation of repetitive tasks. Many reviewers appreciate its advanced features and variety of commands available for automation.

Intuitive User Interface: The intuitive and familiar user interface of Automation Anywhere is liked by users, as it makes it easy to understand and use the features. Some users have specifically mentioned their appreciation for the drag and drop feature, which makes coding easy.

User-Friendly Platform: Users appreciate the user-friendly platform of Automation Anywhere, which allows them to automate tasks in Excel, Web, PDF, and Citrix. The drag and drop feature is particularly helpful for non-technical users.

Complex Process Design Flow: Users have found the process design flow in Automation Anywhere to be complex and suggest simplification. Several reviewers have mentioned that they struggle to understand and navigate the process design, making it difficult for them to create efficient automation workflows.

Difficult Installation Process: Reviewers have expressed frustration with the complicated installation process of Automation Anywhere. They mention that installing Java, IDEs, and Databases in a specific order is required, adding unnecessary complexity to the setup procedure.

Issues with OCR Accuracy: Some users have reported inaccurate outcomes when extracting information from handwritten PDF documents using Automation Anywhere's OCR capabilities. These users suggest improvements in this area to enhance accuracy and reliability.

Attribute Ratings

Reviews

(1-25 of 31)
Companies can't remove reviews or game the system. Here's why
Arunvinodh C | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Automation Anywhere for Home Health Care Software Automation and Home care & hospice Automation where we verify the data entered by the nurse visit. We are using Automation Anywhere for Data Extraction for the purpose of various machine learning projects such as parsing, chatbot and extracting jobs form various job boards for the purpose of Recruitment process outsourcing project.
  • Automating third party web tools like Home Health Care Software and Home care & hospice
  • Precise Data extraction in Structured websites
  • Accurate parsing of JSON Response
  • There is a room for little improvement in virtual environment automation
  • Between actions sometimes we need to add some delays to avoid exception.
  • Only a well trained developer should code, else we will be facing instability in the bot development
Automation Anywhere is working excellent for Home Health Care Software Automation and Home Care & Hospice Automation to double-check the information entered by the nurse and also for Data Extraction for a variety of machine learning tasks, including parsing, chatbots, and job extraction from several job sites, as part of a recruitment process outsourcing project.
Charis Douka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is a modern tool for processing repetitive tasks in such a way that once, if I have followed a certain rule for carrying out any process, I would not have to repeat the procedure again and again. It has a great automation process. I like the method of automation which it provides in advanced ways. It has multiple options for creating Bots efficiently.
  • It has become very easy to handle [a large] workload because of Automation Anywhere. Now it has become my everyday necessity and I have shared my burden - I do not have to keep the record manually about any information related to any particular task, because Automation Anywhere stores it in its IQ Bot. We save all the information once.
  • It has supported my finance department and it would not be wrong if I say that my sales department has been boosted up by this tool.
  • Automation Anywhere is very easy to configure and it is a user-friendly application.
  • The most interesting and feature of this software is the way we can organize all Bots by showing the main content we want to share.
  • It is not a good platform for extracting information from the excel sheets it does not process them very well.
  • It is a very limited tool in its integrations with other similar tools. Apart from that, I have no major issue with this automation program.
  • It causes few issues when it comes to sharing of the data and also about the dragging of the data because it takes time to process through other software, which becomes a necessity at that hour.
Automation anywhere is built on modern technology and it has almost everything that is necessary to process any repetitive tasks especially about the finance and sales-related receipts and quotations. It is very reasonable in price, thus I will recommend it to all those organizations which are looking for an excellent RPA.
Alec frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is an amazing tool for carrying out repetitive tasks, it has the simplest interface, which is easily customizable. It has saved our time and allowed my team to carry out their work with simplicity. Through its mobile application, I can never stop working and it is easy for my entire team to get connected with the clients. I will appreciate its integration with other software that has allowed me easy drag and drop of the data.
  • Automation Anywhere is the most reliable tool, it has become my everyday necessity. Almost all the repetitive tasks are manageable with Automation Anywhere.
  • Previously it was very tough for me to send the email to my numerous clients one by one. But now, as I process a certain document, I can easily send it to my clients with just one click and this is because of this amazing featured product.
  • Automation Anywhere has enabled me to easily design the quotations and I can easily process the receipts too, now I have got rid of manual entry of the data.
  • The most common problem which I am still facing is that with time, its report generation features works slow, this cause problem as I cannot have a transparent idea of my real-time working at the last hour.
  • It is not so good in processing documents of various types and hence we face many issues in extracting the information from the documents. Moreover, its team needs to make its features and functions more advanced for the ease of all users.
If you have a great workload and if you want your team to collaborate on one platform, so that they can work on a remote basis as well, then I think Automation Anywhere is the most suitable application. It will benefit all sizes of business setups, it will help you handling much workload and will also play a big role in your organizations. It is a great invention that helps in efficient ways.
Bianca Oviedo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is the most powerful RPA program that is working effectively and providing great services to us. It lets us work more speedily by making us capable enough to handle previous data also. I strongly appreciate its ability to enable us in making a digital BOT that further helps us in increasing the efficiency of our work. I appreciate its services and, most importantly, its customer support services, which is really well skilled with an advanced level of skills.
  • It keeps us away from repeating the same process again and again by brings the day to day innovations. It provides us all efficient and satisfactory services.
  • The price factor is the most prominent feature that makes me stick to this software. It is available in a very reasonable amount.
  • If I talk about its services, that are always high quality and seems miraculous.
  • Automation Anywhere has simplified the emailing process.
  • Moreover tagging relevant and appropriate customers become easy. It keeps us focused on logical reasoning and gives frequent updates about invoicing with great accuracy.
  • This is the flawless tool.
  • One of the limitations is that it is less suited to oracle-based applications. Otherwise, it is helping us a lot.
  • I just find its licensing terms bit complicated.
It offers a free trial. After trying its free trial, you will surely love to use this tool and continue to use it in the future too. It is more than 100% recommended tool for almost all business levels particularly the sales industry. It keeps advanced and well-organized automation features which saves time and lets us work effectively.
Brandon young | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is providing advanced and reliable services. After using this software I have come to know that it is built on advanced technology and it has all the essential features that could be required for turning your repetitive tasks in easy working and also it is based on various BOTS which ultimately help us not only to automate the repetitive tasks but also search for us those process which could be automated, this saves our time and helps us to bring transparency to our work.
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
  • I have faced issues like hanging up on the software after we tried to Process the PDF documents. It is not so good in extracting the information from these documents.
  • Its dashboard needs some options in IQ Bot section.
[Automation Anywhere] is independent of any business size, but mostly it will benefit large setups. So I will recommend you its usage. It will enhance your productivity and let you improve the management of tasks. It is one of the most effective RPA in the market.
Ejaz Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In today's fast and dynamically changing ecosystem, automation has become a new norm and no large enterprise can function without it. We have been using Automation Anywhere for a variety of use cases, be it invoice processing, Excel automation, web automation, automation of service desk ticketing tool, data scrapping, and so on. These are just some of the areas where Automation Anywhere is being utilized.
  • Robust architecture and security
  • Availability of IQ and metabots
  • Intuitive user interface
  • Web-based centralized control room
  • Dedicated mobile application
  • Cost effective and less prone to errors
  • Unattended automation
  • Fewer Outlook integration capabilities
  • Very basic ML- and AI-based predefined package
  • Issues with OCR data accuracy
  • Expensive licensing cost
Not only Automation Anywhere but any RPA tool, for that matter, is well suited for a process wherein the number of data/transactions are in very huge chunks, the process is repetitive, and very little human decision making is needed. It is best suited for web-based and desktop applications.
Ashish Saxena | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used for the automating the ticket tool Automation in Salesforce application
We have used it for the service now ticketing automation and for the payroll process

It also helped in the Finance process automation of AR receipt & Finance Gl process which basically help in processing of general ledger and submit request in oracle
  • Intelligent automation
  • Retail application
  • Citrix automation
  • Web automation
  • Citrix automation
  • Image based automation
  • SAP Automation
Doing backened automation Invoice automation and bank document automation
It is hardly used for the thin client environment and not much feasible
November 24, 2020

Happy Bot!

Sol Fagot | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is one of the best RPA softwares available worldwide. I've helped several customers achieve better quality work in less time what they normally do manually. From a developer view, it is easy to understand and easy to follow--nice looking software that makes you smile. Also, great support team from Automation Anywhere! Another point worth mentioning is about the forum being useful to track issues and to connect with amazing people. Automation Anywhere University also provides courses to help you understand the tool and to make the best of it.
  • Fast coding, providing good quality
  • The only RPA tool to have master "intelligence" with IQBots
  • Great support team who solve issues which might arise
  • Work queues
  • Retries when error occurs
  • Error handling being able to run a task with variables
  • Another variable type, like an array or list, which can be dynamically changed
Well suited: Low or Medium complexity process.

Less appropriate: High complexity since for this, you will need an error-handling logic, which will work smoothly and work queues.
Score 8 out of 10
Vetted Review
Verified User
Automation Anywhere is a Robotic Process Automation tool or software, which is used to automate the overall process of the organization, which previously was done manually by individuals. It saves time and money, which helps the organization to focus on our core business and logic instead of just data-entry stuff. Using Automation Anywhere we can create a digital employee that will work faster and with greater accuracy. It also helps to understand the overall insight of the business process. Its cognitive capability is very useful for the organization to build an intelligent digital employee or bot.
  • Ease of use and very user-friendly platform
  • Each command in the tool is more effective to build a bot very easily without any issue
  • Less coding required
  • Web automation is quite slow in terms of extraction compare to other RPA tools
  • Browser preference is very bad in web recorder (i.e. only Internet Explorer)
  • Can't create IQ bot for web automation
When there is a large manual process, which is structured and sequential in nature and can be automated, this is the scenario where Automation Anywhere can play a vital role to create a digital bot. And when the process is small in nature and unstructured and the scenario keeps on changing, then I think Automation Anywhere is not as well suited.
December 17, 2019

intelligent automation

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is being used mainly to automate repetitive processes like approving bills in finance and accounting departments.
It is being used by a specific department but to automate all the possible processes across the whole organization. Automation Anywhere has enabled us to implement fast fixes to human processes and save many hours by automating repetitive processes and given us the ability to do things.
  • IQBot to automate PDF and Image Documents.
  • MetaBot for Complex, scalable processes to automate.
  • A2019 is continuously disconnecting with machine.
  • Need improvement in capturing details from Image.
By using technologies like Automation Anywhere the real impacts concern working capital reductions, accuracy improvements, revenue enablement and enabling speed to customer.
Not only Automation Anywhere but all the RPA tools are less appropriate where the dependency is higher to make decisions and getting input data. Moreover, if the applications are updating frequently then expect less accuracy.
Mudit Gaur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using the Automation Anywhere tool to automate the rule-based process. It can work 24 hours without taking rest. We are using it in our Finance, Telecom, and Banking sectors, and found it very useful.
  • Using Automation Anywhere's tool we can automate window and Web based processes. Very easy in use.
  • It can automate rule-based and repetitive processes.
  • It can work 24*7 without taking rest.
  • Time saving. It is very fast in comparison to manual.
  • Cost saving.
  • Automation Anywhere needs to upgrade in Excel commands areas like Add Column in excel, Delete Excel Sheets.
  • Excel gets hanged Automation Anywhere did not give any notification.
  • Setup for the Automation Anywhere tool is little bit complex.
Automation Anywhere is well suited in Microsoft Excel and Windows-based applications. It is not compatible with Oracle-based applications. Automation Anywhere is very fast in SAP applications.
Anupam Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My company is using Automation Anywhere to handle repetitive tasks, for example processing the internet bills or food bills which are submitted by the employees to get reimbursements. These tasks used to consume approximately 4 hrs every day. Now, after implementing Automation Anywhere Robots, we are able to perform these tasks in less than 30 mins. This is being used by a process right now, and the plan is to deploy globally across different departments. Automation Anywhere saves FTE time from doing repetitive tasks, plus it is highly accurate in terms of doing complex repetitive tasks.
  • It is highly accurate, and gets up and running in a very short period of time.
  • You can keep the BOT learning by feeding more and more data sets, which makes the whole process highly efficient.
  • It is very cost-effective when deployed and when scaling out to the limit.
  • Automation Anywhere is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract.
  • Handwritten documents are still giving a nightmare. Also, it is difficult to handle control room management.
  • It is a little costly, but the ROI is very high for projects with a huge volume of input.
Automation Anywhere is well suited in automating those processes which involve a lot of unstructured data like images and pdfs. For example, in processing the invoices in the Accounts and Admin department, Automation Anywhere would be of great utility. Also, if you have structured data to process like data in Excel files, then you can avoid Automation Anywhere and go for any other basic RPA tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing Automation Anywhere to automate repetitive, mundane, low, and no value-added tasks within corporate and global finance and accounting teams. It allows us to automate processes that pull our teams away from analyzing data that they spend so much time in acquiring, downloading, and formatting that data. Labor is expensive, and Automation Anywhere allows us to focus that labor on higher value creation.
  • Automation of repetitive tasks.
  • Easily learned by anyone who spends a bit of time with it.
  • A low-cost barrier to entry.
  • Implementation can be rough for small companies.
  • Documentation is plentiful, but often scattered and only partially complete in form.
We love Automation Anywhere. It's perfectly suited for larger firms with well developed systems and IT structures to implement and use. While it has worked for us, as a small-ish firm, that hosts the system not in IT, but rather an Accounting and Finance function, it can be sometimes difficult to integrate and maintain. Many may tell you not to house it within IT, but it would certainly help in many instances.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We provide Automation Anywhere setup and task customization services to our customers, most of them are telco companies. The solutions we offer are often integrated with an orchestration platform so we can automate a large business process that uses both RPA and other types of automation/integration like web services, APIs, business rules engine and databases.

Several common problems we address with RPA are:
  • Incident, change and problem creation, resolution and assignment to other workgroups.
  • Integration between legacy systems, that provide some actions only through the UI.
  • Data collection /input on online systems (web, Java) and spreadsheets.
  • Data backup/replication through system UI.
  • Send email based on some specific condition based on the data collected in the legacy systems.
  • Built-in tools like FTP, SOAP / REST integration and native database connection through ODBC.
  • Support for several technologies through plugins (web / Chrome, Java and others).
  • Task versioning.
  • Variable context passing through multiple tasks.
  • Task deployment unstable in some situations.
  • To deploy bots through Control Room, logged users in the machine have a runner profile (can't deploy on a creator profile for testing).
  • The REST API documentation isn't well detailed.
Automation Anywhere is well suited for most RPA use cases, because it comes with a good and versatile set of commands, screen actions and built-in tools and features (it supports FTP, SOAP, REST, Database, variable assignment and manipulation, and simple math).

Its applicability is more or less suited depending on the creator user profile (those who will program the tasks that will be executed by bots). Users with a technical background won't have any problem using the software and creating the bots, while people that don't have a technical background might have difficulty while using Automation Anywhere because programming logic and other computing concepts (protocols, SQL, etc) will be required for more complex RPA use cases.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been working as RPA Developer for two years. I have worked with the Automation Anywhere tool, extensively satisfied with tool features and very happy. In these days of using it my challenges were like most of the applications may or may not use HTML technology so this tool can manage Java Based, HTML, and Standard Technologies. Features like Metabot, TaskBots, and IQ Bots will give a better experience for most of the problems.
  • Task Bots Can automate 90% of the digital repetitive problems.
  • Meta Bots can increase ROI and re-usability of Bots.
  • IQ Bots can solve Invoice Automation Problems.
  • Decision making capability and tool perspective
  • More features for using Python Scripts to be used in AA
  • IQ Bots Enhancement
1. Most repetitive work and rule Based work.
2. More people working on the same thing for long hours.
3. Data Entry places which is constant and where applications are not continuously changing.
4. Where there is not any critical thinking or human intervention needed for decision making.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used as a prototype to test automation of AP invoices with a Rob Sap backend. Currently, the process of recording AP invoices is very cumbersome and users have to go through several hoops.
  • Easy to deploy
  • Reduced time to implement
  • Great user experience
  • Interface to SAP
  • Encouragement of new partners to join
  • Easy availability of pricing
Well suited for screen scraping scenarios. Still testing how well it will work with SAP as the backend.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is currently being used by the IT department of our organization. We use it for automation of a numerous processes that are repetitive. In many areas, there are processes that are manual, like sending emails, reports, creating presentations, etc. We've been able to automate all of these processes with Automation Anywhere.
  • Interface is user-friendly and clean.
  • It has a wide variety of task possibilities.
  • Automation Anywhere can handle PDF, Excel, getting information quickly.
  • The drag and drop features really help to code.
  • It is not that cheap.
  • Sometimes applications takes a little time for loading.
  • There is a lack of support on handling datatypes.
Automation Anywhere is well suited for any organization in which there are processes that have repetitive tasks. Getting information from Web, PDFs, spreadsheets. Also you can schedule the trigger of a Excel VBA with Automation Anywhere, to run any report or presentation you need by the day and time you need. Development of BOTs.
CHRIS SESETTY | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have been using Automation Anywhere for multiple processes within our organization for more than a year now. It was the best software where even my nontechnical employees can play moderator to some extent. We have suggested to many of our professional peers about the advantages of this software and how it saves costs on manpower to a large extent.
  • Sales order processing.
  • Daily reporting through mails automation.
  • Purchase order processing.
  • Payroll processing.
  • Coding is not that complex.
  • Process design flow should be simple than the present feature.
  • Nothing much but requirements keep adding with complexity, so automation becomes complex for now. That should be one more area of improvement soon.
Where we are having huge manpower expenditures for our internal processes and all the processes where we can't take the risk of compliance issues or errors with respect to data processing. If there are too many human interventions required then for such kind of processes this software is not suitable.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It has been used in my own project. It has significantly reduced the time for automation and regression. Although RPA tools are usually deployed in production, we have been using it for regression runs as well along with prod runs. Personal training and learning can be done using free software so I didn't have to go out of the way to learn it explicitly. Workflow automation is easier to achieve and exception handling is pretty good. Relatively new software so the good thing is they are updating and upgrading new features from time to time.
  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
  • Cost is high so there is a scope for improvement since other tools like Uipath are open source.
  • Run time data and analytics can surely improve as it's not very easy to follow.
  • The UI interface is not very user-friendly.
It is well suited for automation of almost all types of applications. Web, Citrix, desktop all kind of applications can be automated. In case you need to achieve a faster move to the market, it can help as you can do it with a dedicated team inexperienced coders. Licensing cost is high, so if you have budget constraints it can be a bit of a spoiler. UI is not that user-friendly but you can make do if the team is dedicated.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization develops bots, using Automation Anywhere, for prospective clients. There is a separate RPA team for bot development, architecture, testing, delivery, etc. We cater to many business problems, which are feasible to automate across many industries like apparel, finance, bank, insurance, BPO, etc. I myself have solved business processes like Cost Sheet Creation, Payroll Processing, Account Payable, Email Automation, etc.
  • IQ Bot is the key strength of Automation Anywhere, which enables us to convert PDF to Excel, Word or CSV formats.
  • The Excel functions are excellent.
  • Credential vault is another key feature in Automation Anywhere.
  • Everything works perfectly, and they keep growing.
Automation Anywhere is well suited where the business processes don't involve human decision making.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere Enterprise platform provides an end-to-end solution for automating business processes and repetitive manual tasks. Development is easy and fast, the interface is intuitive, and managing bots is simple. Operational aspects are also easy to manage, and product support is 24x7.
It is used across our operations & technology departments to automate mundane & rule-based tasks done on a day-to-day basis.


  • Suited to automating rule-based mundane tasks on any web/windows applications.
  • Supports cloud deployment.
  • Easy to manage, run, and deploy.
  • The time to market is much less.
  • Developers get a line of code view. There should be an option for a more graphical view also.
  • There is less support for data types, and they should add more support to some generic and common data types.
  • More features should be added to support the complete .NET framework.
The product is well integrated, covering most automation capabilities, like desktop, web, excel, PDF, and structured data from multiple files, sources, and web services. Even the control room for managing bots is simple to use, and Bot Insights is very productive for reporting purposes.
More features could be added for web services automation.


Dhasarathan Balasubramanian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We helped clients across the globe implement Automation Anywhere, where it helped to solve major challenges like complex processes within the Operations team. It drastically reduced time by automating a number of Operation's processes and made technical engineers concentrate more on core processes which have made the employee's lives easier and resulted in a quick ROI.
  • Drag and drop 500 + commands are easy to implement.
  • AA can interact with all tools without extra cost.
  • The pricing structure is reasonable compared to competitors like BluePrism and UI.
  • It will be more beneficial If AA had a flowchart.
  • If it is able to integrate with any plug-ins available on the market which could read hand-written documents, that would be good.
  • Rest is all fine .
From my experience, I would strongly recommend AA for the operation teams. Wherever there are mundane tasks, it can be automated precisely and is well suited. It's very easy to implement with various tools and systems. It's less appropriate in cases of decision-making scenarios for operations. We would recommend that AA improve their AI tools as well.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Automation Anywhere is being deployed company wide to reduce manual swivel chair processes and improving workers day to day experience. All departments have been engaged to identify areas of opportunity and need to provide the greatest return of value. We don't measure value just by dollars and savings, but also include how it impacts the employee experience and the additional higher level thinking opportunities it provides.
  • The interface is very easy to use and maneuver without requiring a programming background.
  • The built in security and error checking features are highly effective and allow to build resilient bots.
  • Bots are able to be created extremely quickly from a proof of concept perspective to understand the value and complexity necessary.
  • The free online training is more of a product overview than a practical hands on training.
  • Because the tool has been developed over time there are some small differing nuances between the 600+ different functionalities.
  • The tool could offer a bit more configurability to address frequent situations and personal preference/efficiency.
Automation Anywhere is excellent at performing rules based data movement and interactions. Especially when working with legacy or third party systems that the business is unable to get to the underlying data architecture. It is also great at creating a temporary process that can add immediate value while a more stable IT solution is being developed. Scenarios where it is less appropriate include processes where multiple human decisions are made that are not rules based. However, it is possible to use Automation Anywhere to automate parts of a process with human touch-point/decision-making steps intertwined within the process.
Bharathidasan VG | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a system integration partner for Automation Anywhere and we leverage the Automation Anywhere tool to achieve our clients' business goals. We have been using these tools specifically for our client's finance, HR and the IT department. Business problems like auto ticket creation, onboarding vendor processing, month-end reconciliation have been solved with the quality dashboard.
  • Automation Anywhere can integrate with any OCR products which helps to read all type of scanned PDFs. Most of our clients are looking to automate their finance process and Automation Anywhere provides the best solution to all of the backend processes.
  • Email automation and database automation are great ways to help to reduce the time and effort
  • Automation Anywhere can leverage artificial intelligence and machine learning using their Metabots.
  • We can seamlessly automate any use-cases in any department.
  • Automation Anywhere can be improved when it integrates with APIs.
  • Automation Anyhwere should use code level automation instead of drag and drop options.
  • Automation Anywhere should provide solutions with high scalability.
Automation Anywhere is well suited for our customers that come with a $10k mini starter pack. Other tools come with a high price and thats one of the reasons why we chose Automation Anywhere. The other is its compatibility.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our operations departments have many manual processes that require human input in places where a bot could easily replace hours of clicking, copying, and pasting. Using Automation Anywhere, we're able to cut down on many hours of gathering information from different reports and compile all the information we need into exactly what we need.
  • We have reports we need to consolidate, we've taught a bot to do it instead.
  • We have to do arithmetic on some numbers we get on a daily basis. The bot does it now.
  • Comparing items on different spreadsheets in a very Excel-like manner.
  • Not being able to drag the different tasks to reorder them is a big issue.
  • The UI could use some modernization, doesn't look like something used in 2019.
  • The backup part of AA is messy.
Automation Anywhere is great for processes that require little to no human decision making. Treat Automation Anywhere like a big macro creator or a keystroke replicator. I personally do not like using Automation Anywhere for mapping of keystrokes and mouse clicks and mouse movement, but there's always other commands within Automation Anywhere that can replace those actions.
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